Reviews
Got my letter for my flu jab 3 days after the date I was supposed to come for it . I phoned up the surgery and after about 2 hours I finally got to speak to some rude woman she eventually gave me a new date , I duly turned up 2 weeks later on a very cold day only to be told they have cancelled all jabs today due to shortage of staff there were a lot of people older than me waiting out side in the cold and I am 72 I said I thought you were supposed to notify people when the appointments are cancelled , we tried to ring you they said I said that's funny I have had my phone with me all day it never rang ??? so the lady on reception said I will make another appointment for you I said no you cant be trusted to keep the dates and I am wasting time and petrol coming back and forward so I went to Boots the Chemist and got my jab there its always been a very poor place Rhoslan Surgery for patient customer service and I cant see it changing anytime soon ..... And the second question on here was the surgery clean what a farce HOW WOULD I KNOW I NEVER GOT INSIDE THE DOOR PAST THE GESTAPO
I have to totally Complement Sister Eve what a lovely lady I attended for A Cervical Smear she was the nicest and calm person who made me feel very relaxed .A lovely Nurse and very friendly
I called yesterday with a Query about my medication the receptionist who answered the call was the most miserable rude individual I have encountered she seriously needs replacing I wish I would have took her name to make a formal complaint
This surgery thinks it ok for you to wait 25 mins or more on the phone for a appointment
The receptionist I spoke to was half asleep I am wondering how she did get a job dealing with medical issues .Phoned twice in the past hour as my child is experiencing abdominal pain in the past been in hospital for this condition.I am so annoyed I am fully aware of the Coronavirus isolation this is a child I am absolutely disgusted
Resources
Short link to review Rhoslan Surgery: http://iwgc.net/ecayg